Privacy Policy

This Privacy Policy explains how Snap Essence handles personal data when you use the website, make an inquiry, book a session, review product photography, or receive files through our delivery process. It applies to our studio operations in Demak and to related online communication and gallery access.

Effective Date
As stated in this policy
Scope
All users of our services
Questions?
01 · Purpose

How We Use Data

We use personal data to respond to inquiries, review product counts and style needs, prepare quotes and delivery plans, coordinate appointments, manage sample setup approval, carry out photography production, provide proof galleries, deliver edited files, process payments, maintain records, secure our systems, and comply with legal obligations. We may also use limited technical data to keep the website functioning and to understand general usage patterns.

Processing is limited to the ordinary operation of a photography studio and website.
02 · Sharing

Service Providers

We may share data with service providers that support website hosting, communication tools, file delivery, payment processing, scheduling, and similar operational functions. These parties are expected to use the information only for the services they provide to us and to handle it under appropriate confidentiality and security obligations. We do not authorize them to use your data for their own unrelated purposes.

Operational partners receive only the information needed to perform their role.
01

Data We Collect

We may collect contact details, inquiry content, booking information, product and shot-list details, payment-related records, session notes, gallery access activity, and technical data such as device and browser information. If you send reference materials or product information, we process that content as part of the service request.

The categories collected depend on booking, consultation, and gallery use.
02

How We Collect Data

We receive data from contact forms, email, phone calls, consultation appointments, booking discussions, product delivery coordination, proof gallery review, and file delivery interactions. We may also collect limited technical data automatically when you visit the site or open a gallery link.

Most information comes directly from you during normal service communication.
03

Cookies We Use

We may use essential cookies to support site security and core functions, preference cookies to remember settings, and analytics cookies to understand general site use. Cookies may be session-based or persistent depending on their purpose. We do not use cookies to collect more information than is needed for the operation of the site and related services.

Cookie use is limited to operational, preference, and basic analytics functions.
04

Cookie Controls

You can usually manage cookies through your browser controls, including blocking, deleting, or restricting certain cookies. Where the site offers cookie choices, your selection will apply to the relevant browser or device unless you clear it. Some cookies are necessary for basic operation and cannot be fully disabled without affecting site performance.

Browser settings can limit non-essential cookies, but some site functions may be affected.
Privacy Office

Contact Information

Privacy email
Privacy phone
+62 811-316-569
Mailing address
Perumahan Pondok Raden Fatah 1 Blok M 19, Demak District, Central Java 59563
Privacy contact
User Rights

Your Rights

Subject to legal limits, you may request access to your personal data, correction of inaccurate information, deletion of data that is no longer needed, or review of how we handle a specific record. We may need to verify your identity before acting on a request and may retain certain information where the law allows or requires it.

Available rights depend on applicable law and the nature of the request.
Requests

How to Make a Request

To make a privacy request, provide enough detail for us to identify the relevant record and explain the action you want us to take. We may ask for additional information to confirm identity or protect against unauthorized disclosure. If a request cannot be fully granted, we will explain the reason in general terms where appropriate.

Requests are handled after identity and scope are reasonably confirmed.
Data Retention

Data Retention

Inquiry records, booking details, and project files are retained for the period needed to manage the assignment, handle follow-up, and maintain business records. When data is no longer required, we delete it or anonymize it unless a longer period is needed for legal, accounting, or dispute-related reasons. Retention periods may differ by record type and operational need.

We keep information only for as long as needed for service, recordkeeping, or legal purposes.
Policy Updates

Policy Changes

If we make material changes, we will update the policy text on this page and may provide additional notice where appropriate. The revised version applies from the date it is posted unless a different effective date is stated. We encourage periodic review so you remain aware of how information is handled.

We review this policy when our practices or legal obligations change.